Well packaged, delivered in good time. The added snacks were a nice inclusion.

Fast, clear communication, tasty japanese snacks & fortune slips brought back memories from our recent trip to Japan!

Always just perfect

I can't anything but it was great. You did great to inform me all the update on my packages location. Great delivery time.

Excellent

I was a bit worried at first, but the product was great and it was overall an experience I would recommend.

Perfectly packaged

Truly top-level brilliant service! Excellent communications, timely dispatch and postage, and great aftercare. I am very impressed with the whole ordering experience and I will definitely look to use again for future scale model orders. Extremely satisfied. Thank you very much!

After searching for months on different websites and apps around the world, one day the Mercedes Benz kit I was looking for showed up through a link in my wishlist at Scalemates. Ordering was easy, safe payment with PayPal, perfect wrapping of the kit which looks brand new on arrival (even though released 25 years ago). The box even included a couple of small gifts with Japanese sweets. I will definitely order more from one of your stores if anything on my wishlist shows up. It's safe to recommend your service!

Wonderful experience! I appreciate the email communication and the item was packed expertly. You clearly take great pride in your work!

They're the best!

Personalised, professional and friendly service.
Excellent availability of models, even rare ones.
The shipment was well packaged and arrived intact.
The wait was a little long, but quite reasonable considering the distance between Japan and Switzerland...
I will definitely continue to shop with this company.

They're the best! A prompt and fast shipping, the products arrived safe and sound! Not only that, but i needed some spare parts wich i didn't have, and they helped me with it! They are the best when it comes to products and customer services. I highly recommend them!

Wonderful range and good price. Shipping is fast and free ( love that ) Great packaging always arrives safe and sound.

I have found Plastic Model Republic a great place to find rare/discontinued kits at a reasonable price including postage. All kits have arrived promptly and in great condition due to the excellent wrapping and boxes. I find the-after sales service offered by the people at PMR to be the highest of any retailer. I thoroughly recommend anyone to use them and smile :-)

It was very good. Shipping took a while but that is to be expected since it came from the other side of the world. The added sweets were a nice touch and they were rather enjoyable.