Customers' Feedback

Amazingly fast and helpful customer service, amazing service and amazing packaging.

by C / Male
Aug. 25, 2026 / Italy

I felt very welcomed and appreciated as a customer, my items were packed with expert care.

by C / Male
Aug. 22, 2026 / United States

Excellent!

by M / Male
Aug. 17, 2026 / Brazil

Excellent communication, shipping time, and product exactly as described

by M / Other
Aug. 12, 2026 / United States

I had been searching the local internet stores and Tokyo for this model kit to no avail.

Plastic Model Republic had it delievered delivered to me exceptionally fast. Very easy order process and reaffirming tracking of the process.

Packaged with utmost care and arrived in excellent condition.

by T.B. / Female
Aug. 6, 2026 / Sweden

Wonderful overall service.

by P.G. / Male
Aug. 1, 2026 / United States

Great packaging & fast shipping: all is perfect !

by N.D. / Male
Aug. 1, 2026 / France

Large assortment of items, including items that are hard to find elsewhere, for great prices

by K.M. / Male
July 29, 2026 / Netherlands

Very good services in general, easy to order and the packaging was excellent (also with a little gift!).

by V.C. / Male
July 24, 2026 / Belgium

Alles SUPER

by E.E. / Male
July 23, 2026 / Swizerland

Everything was perfect

by T.C. / Female
July 20, 2026 / Poland

Excellent retailer. Extremely rare model kit found. Instructions were missing; but retailer obtained digital copies and included paper printout! I was offered cancellation choice; but this was a no brained. Postage to UK from Japan was free. Delivery was exceptionally quick with zero issues. I was kept informed every step of the way. Highly recommended

by A.T. / Male
July 18, 2026 / United Kingdom

Offering what is very hard to find else where. Communication, after ordering process, is fantastic, you do care for customers. Communication after receiving of package continues - something can not be matched, compering to my other experience. Packaging is been done with the great, great care - thank you. Simply - I would like to stay your customer.

by G.D. / Male
July 18, 2026 / Serbia

perfect , no problems , sérieux , rapide efficace

by R / Male
July 16, 2026 / France

by R / Male
July 15, 2026 / Germany

Good product selection, fast delivery. Very carefully packaged.

by A.R. / Male
June 30, 2026 / Canada

excellently packaged, received much earlier than expected

by M.T. / Male
June 19, 2026 / Netherlands

Great prices and shipping

by B.C. / Male
June 19, 2026 / United States

I was sceptical at first as I’ve never bought anything from Japan before. How wrong could I have been! Kept up to date and surprisingly quick delivery. Very well packaged. Thoroughly first class service and will be using again.

by T.L. / Male
June 14, 2026 / United Kingdom

Decent service, but prices are a little bit too high.

by M / Male
June 14, 2026 / New Zealand

by P.S. / Male
June 13, 2026 / France

Good value

by J.M. / Male
June 2, 2026 / Canada

by F.S. / Male
May 30, 2026 / Netherlands

Excellent service. Package arrived well protected. Good communications

by H / Male
May 18, 2026 / Netherlands

Fast shipping. Exceptional good and sturdy packaging - perfect!

by A.H. / Male
May 16, 2026 / Germany

Easy process of ordering, fast shipping to Europe. Many thanks !

by A.R. / Male
May 16, 2026 / Germany

My item was well packaged and arrived sooner than I expected.

by P / Male
May 12, 2026 / United States

Produite conforme et très bien embalé

by F / Male
May 12, 2026 / France

It was great Will definitely buy from again!

by R / Male
May 4, 2026 / United States

It was great to find a model that I was looking for that is no longer in production. I couldn't find it anywhere in my country. I thought buying from overseas (Japan) might prove difficult but it was super easy. Communication was good and my model arrived promptly and very well packaged. I look forward to shopping at Plastic Model Republic again.

by J.T. / Male
April 29, 2026 / New Zealand

Excellent packing and shipping. Also enjoy the little snacks!

by T.P. / Male
April 27, 2026 / United States

Excellent packaging and quick fullfilment.

by J.D. / Male
April 22, 2026 / United States

Considering everything going on in the world of shipping, shipping was fast. Plastic Model Republic does a fantastic job at collecting models, sorting them, and shipping them out.

by D.H. / Male
April 11, 2026 / United States

Amazing service. Great communication and timely delivery. Loved the complimentary packet of crisps! Much appreciated snack whilst enjoying the kit.

by B.J. / Male
April 11, 2026 / Australia

Iths so very Super

by E.E. / Male
April 11, 2026 / Switzerland

Everything was easy and exactly as described

by M.D. / Male
April 7, 2026 / United States

You guys are awesome! Good prices, great selection, fast shipping, nice packing.

by J.T. / Male
March 31, 2026 / United States

Excellent

by P.C. / Male
March 28, 2026 / United States

Outstanding, no complaints; I love the little snack included with the purchased item

by R.R. / Male
March 26, 2026 / Poland

Very good packing, fast shipping, excellent price!

by C.K. / Male
March 13, 2026 / United States

I'm totally impressed. All passed with any problem. Time of package travelling was quite fast. Package was shipment very quickly and secured in very good way - I receive it with no any damages. Shipment zero costs was another bonus.
For sure I will come back. See you next time ;)

by R / Male
March 9, 2026 / Poland

Good service! Perfect item! Time for ship about a month but service is very good! Thank you

by M / Male
Feb. 27, 2026 / Italy

I especially like the small gifts in form of snacks or candy - mostly things that are hard to find in Europe

by F.T. / Male
Feb. 25, 2026 / Germany

Im pleased with everything. The only thing that was annoying, was the fact that i didn't notice that the free delivery didn't have tracking included before i placed an order. I think it would be helpful to include a note about that when using the free delivery option.

by J / Male
Feb. 23, 2026 / Poland

Everything worked perfectly. SUPER

by E.E. / Male
Feb. 20, 2026 / Switzerland

Great service and quick delivery! 10/10

by N / Male
Feb. 17, 2026 / Germany

Excellent packaging, kits arrived in pristine condition.

by F.H. / Male
Feb. 17, 2026 / Netherlands

Missing a section: Watchlist

by E.E. / Female
Feb. 8, 2026 / Switzerland

Excellent fast shipping and some good deals to be found

by B / Male
Feb. 8, 2026 / Netherlands

Excellent!

by V.T. / Male
Feb. 7, 2026 / Greece

Customers' Feedback ( 193 valued customers )